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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A popup will show up. It offers detailed information about all the actions that you can perform on the given page. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of video tutorials clarifying how to work with our web hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our extensive FAQ section, which covers questions asked by actual persons and provides real solutions. We periodically "revamp" our FAQ section with new questions & answers so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24-7-365 and ready to help you with any query. Each support ticket you send will be answered in less than one hour (the average ticket response time being approximately twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 262600

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com